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What Is The Best Virtual Receptionist Service Right Now

Published Jun 28, 24
6 min read


Highly recommended. We used this solution for several years. Extremely specialist, very easy to make use of and take care of would suggest without question. The service given by OfficeHQ is expert. The backend system is intuitive and accommodates our service requirement for overflow telephone calls. Most significantly the drivers are based in Australia. I would certainly recommend any small company looking for a virtual reception to consider the service offered by OfficeHQ.

As a local business, every new company lead matters. In utilizing OfficeHQ, we're certain that not one of our useful leads will certainly be missed no issue the moment of day. We enjoy the flexible service offering and discover it to be an economical means to provide 24/7 reception to our clients.

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Would suggest them to others. We've partnered with OfficeHQ to offer our callers friendly assistants to handle our calls when our team are active, as a genuine person is so much far better to speak with than voicemail we discover! We use their service for certain task sales lines, the workplace line and mobiles when we are in conferences or onsite primarily.

They happily and expertly dealt with numerous of my calls when we were a little short-staffed. We have been utilizing OfficeHQ for a number of years currently. In our capability of a health and wellness care provider, having all unanswered calls obtained as messages in real-time as e-mails is vital.

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Extremely tailored, adaptable to suit our organization requirements. Well worth it! In the start-up stage for my regulation practice, I went with a virtual reception service to prevent the expenses of a full time receptionist. There was some preliminary apprehension around whether the arrangement would be smooth and whether a high standard of call experience for my clients can be maintained, yet it's been fine.

OfficeHQ have made an enormously positive difference to our service for the past 18 months. They additionally offer your business with a contact number and are terrific for legimitising virtual/online businesses (and certainly others too). I extremely suggest them must you require a part-time reception resource. As a tiny and active team, we don't have capacity to handle brand-new lead phone calls often.

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Telephone calls are addressed by friendly, well-spoken digital assistants and we receive timely emails including the new phone call information. Fantastic business to take care of. The configuration with Markus was remarkable and extremely specialist. Has actually been very useful for our small business especially with personnel departing or when they are off unwell.

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Our service runs a really hectic call centre and we make use of OfficeHQ for call centre overflow to take those calls we're not able to immediately take care of. We have actually discovered the solution to be definitely smooth with all telephone calls being answered on an extremely prompt basis with immediate messaging and real-time coverage.

What can I state this company is fantastic. The procedure of establishing our firms was so very easy and the customer service is great. Thank you Ingrid for all your assistance, you have been impressive. I would very suggest this company. Having actually used your solution continuously for 15 years (because 2007), OfficeHQ has actually really set the criteria for this sector.

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Price-wise: nothing else service around comes close! Not a single rate increase during all this time around. Discuss taking a service for given it really does not obtain any much better than this. Thank you for the years and years of top quality service you have provided my company. 100% recommended an outstanding service and super-friendly staff.

I talked today with Tori and was super helpful with everything! Well done! Consumers frequently qualify our service by calling us prior to they book, so it is sales essential that our phone is always responded to professionally and promptly. OfficeHQ does that for us when we are remote to the office.

That finally never ever occurred, as the service from the operatives in this business have actually been so great that they have actually practically ended up being part of the FireCrunch team. The practically instant relay of customer telephone calls by email and text to our field operatives enables us to respond to customer enquiries without delay, plus the form system established permits straight filling to the FireCrunch CRM with no manual transfer required by FireCrunch.

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I engaged with OfficeHQ when I started my professional services firm in March 2008. I could be anywhere in the globe and be certain a real individual would certainly be there to take a telephone call from a client.

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I very advise OfficeHQ. As I relocate into retired life, I am really thankful for the assistance from the group at OfficeHQ.

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We have actually been utilizing OfficeHQ for over ten years and it's such a perk to be without staffing migraines, such as when they hire unwell. With OfficeHQ as component of our group, there is always someone available to respond to phone calls. OfficeHQ ensures contact us to HR National are answered 24 hr a day, 365 days a year.

I have actually been exceptionally delighted with their service over the previous 18 months. We are a really active actual estate company who needs quickly and effective service for all of our telephone calls. From taking property queries, to supplying information regarding "open for examinations" to buyers, OfficeHQ has had us covered.

Very suggest this service! OfficeHQ gives us the capability to do what we do best, both in the center and off-site. We're guaranteed in understanding we'll never miss out on a vital call or possible appointment, all for a fraction of the expense of having our own assistant. I have actually lately opened a brand-new physio facility and the group at OfficeHQ have actually been just exceptional to deal with.

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I extremely advise their solutions! I can not rate OfficeHQ and their solution extremely enough. Extremely friendly, expert and very easy to connect with on the go. We have actually been collaborating with OfficeHQ for over 8 years. We simply enjoy their service. It has actually been the most effective financial organization decision we have made! We save 93% of an assistant wage yearly! We are no longer interrupted with phone calls, consumers' details are taken properly then you can select email or SMS notification.

Well done OfficeHQ, we would be shed without you! Quit Sound Windows has actually been making use of OfficeHQ for several years.