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OHQ's records suffice evidence of a fee that is payable unless they are revealed to be wrong. Client will certainly utilize its practical efforts to alert OHQ of any kind of billing conflict within fourteen (14) days of invoice of an invoice, complying with the procedure laid out in Area 15. If Customer conflicts an invoice, the billing needs to continue to be paid on time however OHQ will credit or refund Consumer if it is later sensibly determined by OHQ or according to the dispute resolution process outlined in Section 15 that the invoice was incorrect and the Consumer is qualified to a credit or reimbursement.

Such modifications may include, without limitation, changes for the Subscription Charges or Use Charges for OHQ Paid Solutions, modifications to the use allocations included in the Rates Plans, and discontinuation of Prices Plans. (a) Each such revision will work after affordable development composed notice is supplied to Consumer (for instance, by being published to the OHQ Site), except that any type of such alteration that impacts a Selected Paid Service will apply to Client beginning at the start of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ offers notice of such modification to Customer based on Area 16.8.

If Consumer does not terminate its use any afflicted Selected Paid Service before the efficient day of such modification, Consumer will be regarded to have concurred to such modification with respect to such Selected Paid Service. (b) If a Prices Strategy selected by Customer is discontinued, OHQ will certainly provide Consumer with affordable advancement notification of no much less than thirty (30) days and Client will certainly be given the choice of picking a brand-new Prices Strategy from then-current pricing strategies provided by OHQ.

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For avoidance of question, this paragraph does not relate to modifications to the Catalog, which are addressed in Area 7 (virtual automated attendant).1. Client represents that all info supplied by Client and its customers to OHQ (consisting of, without limitation, all get in touch with info and details pertaining to Customer's Charge card) is accurate, up-to-date and total at the time it is given to OHQ

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Consumer must in all times follow all regulations, guidelines, requirements and codes appropriate in link with its use OHQ Offerings and the Client's supply of its services and product to its customers. Consumer will not use any OHQ Offerings to involve in, or to urge or assist others to participate in, any type of illegal or deceitful tasks.

If a new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Client will certainly incur the appropriate Subscription Charge for the brand-new Paid Service Term (the ""). The reliable day of such termination will be either (i) the Asked For Termination Day, or should Client not state an Asked for Discontinuation Date, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends according to this Area 10.1(b): (i). The Subscription Charges that have actually been pre-paid will certainly be preserved and the OHQ Offerings offered to Customer up until the last day of the Last Paid Solution Term (subject to reinstatement charges under provision 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit score will certainly be kept by OHQ for future usage by Consumer if Client decides to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Service, OHQ will not be accountable in any kind of means for answering phone calls, taking or providing messages, or carrying out any various other tasks in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may terminate Customer's Account and Customer's accessibility to the Account.

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(e) Complying with discontinuation of any kind of OHQ Providers, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to reinstate or otherwise recommence a terminated OHQ Services, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible prices in refining the reinstatement) Information gathered by OHQ from Customer and its callers may be made use of, revealed and shared by OHQ based on OHQ's privacy policy as offered on the OHQ Site ("") and as might be amended periodically.

The Controller thus assigns the Cpu with regard to handling tasks embarked on throughout the provision of assistant solutions. OHQ and Customer recognize and agree that the Processor goes through the adhering to responsibilities: The Cpu will abide by the relevant Information Protection Rules and need to: (a) just act on the created instructions of the Controller and guarantee those acting under their authority do the same; (b) make certain that people refining the data undergo a responsibility of confidence; (c) utilize its best endeavours to secure and shield all individual data from unauthorised or unlawful handling, consisting of (however not limited to) unintentional loss, damage or damages; (d) guarantee that all processing satisfies the demands of the GDPR and related Information Protection Legislation; (e) ensure that where a Sub-Processor is utilized, they: just engage a Sub-Processor with the prior consent of the Controller; notify the Controller of any type of desired changes worrying Sub-Processors; they implement a created contract including the exact same data protection commitments as laid out in these Terms; understand that any kind of failure for the Sub-processor to follow the Data Defense Laws, the Processor stays totally liable to the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in supplying subject accessibility and allowing data based on exercise their civil liberties under the Information Defense Laws.

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The Controller will perform adequate and ideal onboarding and due persistance checks for all Cpus, with a complete analysis of the necessary Data Security Regulation needs. The Controller will confirm that the Processor has adequate and documented processes for information breaches, data retention and information transfers in location. The Controller shall get evidence from the Cpu regarding the: (a) confirmation and reliability of the employees used by the Processor; (b) any type of certificates, certifications and policies as described in the onboarding process; (c) technical and functional procedures used in securing the Personal Information; and (d) procedures in position for enabling information based on exercise their legal rights, consisting of (however not limited to), subject gain access to demands, erasure & correction procedures and constraint of handling procedures.